Spotify, The bank transferred money twice from my account

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Spotify, The bank transferred money twice from my account

aemin
Casual Listener

Plan

Free

Country

 Turkey

Device

Xiaomi mi5

Operating System

Android

 

My Question or Issue

 Spotify. The bank transferred money twice from my account. Spotify has transferred 1 turkish lira money twice from my account. But spotify did not make me a premium.

I want my money to be returned. and I want to be a premium user.

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Re: Spotify, The bank transferred money twice from my account

Spotify
Spotify

Hey @aemin, thanks for writing!

 

If you haven't received a receipt from Spotify to your account's email address, it's very likely that they're listed as pending charge. There's more info about this here. If you've never had registered for a Premium subscription before, you'll be eligible for our offer. Just head to this page to purchase it.

 

We hope this helps. Have an amazing day :)

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