It's happening on a sony vaio, windows7 laptop. I've had account for a while now, first in sweden, then most recently in Ireland, but I'm now in the UK. My account was recently cancelled, but I reactivated it a few days ago and I updated my payment details and country of use. It could be possible that I have more than one account, though I don't believe so, and I never log in using fb.
Hey! I read your discussion above and I have the same situation.
I created my account in Finland last year, then this summer I spent one month abroad and when I came back my account stoped working. In my profile it says that I am in Finland (correct), however when I try to log in it gives me the error message that the country does not match the one in my profile.
I verified my location with the credit card, I even bought a premium subcription and re-installed Spotify but nothing works. I am getting super angry and I'd like to contact some of the Spotify staff people.
Btw I am using Samsung Ultrabook with Windows 8. And I never loged in with FB or any other platform.
haha I don't know if it was you or someone else, but suddenly my username changed back to the old one in my Profile page ;) before it was some random numerical username and I tried to connect with all possible combinations.
aaah so good to have my music back, thanks a lot! :)
The Spotify App says that im in the wrong country and wont connect and goes into offline mode :( when I click to update my country it has United States and is greyed out so I cant change it to New Zealand. how do I fix this? because at the moment I cant use it at all :(