Spotify Thinks I'm in the Wrong Country

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Re: Spotify Thinks I'm in the Wrong Country

Wayne123
Regular

Im getting an error that my country does not match and now cant log in can someone help please.

 

Im just back travelling from the US so this might be the issue

 

Cheers

Re: Spotify Thinks I'm in the Wrong Country

Joe
Community Legend

If you are in a country where spotify is available, you should be able to change your country following these instructions. Shout if that doesn't work.

Re: Spotify Thinks I'm in the Wrong Country

Wayne123
Regular

the problem is it wont save. it keeps referring back to the choose option

 

My actual profile is set to the right country though

Re: Spotify Thinks I'm in the Wrong Country

Joe
Community Legend

Do you have a US payment method recorded here? If so, remove it, log out and back in then you should be able to change your country in the account profile. (I'm assuming you don't have a current subscription).

Re: Spotify Thinks I'm in the Wrong Country

Wayne123
Regular

Im not a premium member and im in Ireland

Re: Spotify Thinks I'm in the Wrong Country

Peter__
Community Legend
Does your IP address locate to Ireland?
http://whatismyipaddress.com/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify Thinks I'm in the Wrong Country

Wayne123
Regular

Thanks Peter that worked perfect :)

Re: Spotify Thinks I'm in the Wrong Country

tractor135
Newbie
It's saying to me that I appair to be trying to login in from a different country, but I've been I different countries before and it was working, was in nz and England france and italy, all worked fine. Now in greece it's giving me this........ help please

Re: Spotify Thinks I'm in the Wrong Country

Peter__
Community Legend
Is your country set correctly on your profile?
https://www.spotify.com/account/profile/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Spotify Thinks I'm in the Wrong Country

icyblackroses
Newbie

Hello! I'm having this problem as well, however I have no clue how to fix it.

I live pretty much right on the border of New York and Canada, and while the Spotify website correctly identifies me as living in the USA, the actual Spotify program tells me that I'm in the wrong country! After reading through and and looking up my IP, it appears that my company gave me a Canadian IP address instead of an American one! I called my ISP and tried to get them to change my IP address for me, but they've refused. Is there any way around this by some miracle?

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