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Spotify Unlimited

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Spotify Unlimited

Casual Listener

I accidently upgraded to spotify premium from the unlimited plan, how do I get it back? I do not wan't permium because I do not have spotify on my phone but I do not want the free version with adds. I was really enjouying the one I had but now I connot get it back...

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Re: Spotify Unlimited

Community Legend

Unfortunately Spotify Unlimited is no longer available as a subscription option (currently running Unlimited subscriptions are unaffected). The choice on Spotify is now Free or Premium only. 

 

If you wish to complain, you should get in touch with the customer services team directly using the online contact form.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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54 Replies
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Re: Spotify Unlimited

Newbie

I did the same thing!! Please help!

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Re: Spotify Unlimited

Casual Listener

I have the same problem, I want to change the visa card for tha payments and I can´t continue with the Unlimited subscription, the system only allow to change to Premium. I´d like to continue in the Unlimited scheme, in other way I will cancel my subscription.

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Re: Spotify Unlimited

Casual Listener

Also the same, I upgrade to Premium as I did every summer time but my surprise is that I can not go to unlimited again. I want my unlimited account. I have not receive any information about this change so I want my unlimited back again.

 

Of course I will cancel suscription if I can´t return to Unlimited, I will not pay 10$

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Re: Spotify Unlimited

Community Legend

Cancel your current subscription:

https://support.spotify.com/uk/learn-more/faq/#!/article/How-to-cancel-your-subscription

 

Then go directly to the Unlimited upgrade page (providing you are in a country where unlimited is available):

https://www.spotify.com/purchase/product/unlimited/?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify Unlimited

Casual Listener

Hi Peter,

 

I Am in Spain, and is suposed that Unlimited is unavalaible any more because I tried all the ways without good news. In any case i am unlimited since 2011 and I want to be unlimited. 

 

Nobody told me that it will not be possible to return to unlimited if I go to premium.

 

As I said, I want to pay 5€/month, I will not pay 10€/month.

 

Any solutions?

 

 

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Re: Spotify Unlimited

Community Legend
Did you try cancelling and then resubscribing? There are a few posts about this today so I'm asking about to see if there have been any changes.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify Unlimited

Casual Listener

Thanks, Peter,

 

this one was the right solution

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Re: Spotify Unlimited

user-removed
Not applicable

Have you even noticed that premium provides maximus sound quality 320 kbps when normal is 160 kbps?

 

Or is there no need for this feature?

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Re: Spotify Unlimited

Regular

Hi,

 

i had upgraded to premium from unlimited because i went on holidays and wanted to have music on my phone. I don't use this feature back home in Germany, so I want to go back to unlimited. I cannot downgrade anymore at all, I have canceled my Premium subscription and hoped it would offer me unlimited, but no way.

Please provide a link to go back to unlimited, otherwiese I'll cancel my subscription completely.

 

Thanks

 

 

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