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Hey @Tomuk2013 🙂
Is your account still showing as Spotify Premium on your online overview?
After you cancel your subscription, your account will remain on Spotify Premium until your next renewal date, at which point it reverts to Spotify free. Only once it has done that can you upgrade with Vodafone.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Looks like our support team terminated your remaining subscription and you're now all setup with the Vodafone deal. Awesome!
@1982simone wrote:
I am having exactly the same problem. Also I cant seem to cancel my first Spotify account to enable me to start my Vodafone spotify 6month account. Can u help
@1982simone - If you get in touch with the support team here they will be able to get that sorted out for you.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I Have the same issue but my account isnt showing im on premium?? i joined Vodafone in November and get free Spotify on my plan but activated it and now cant login or get it working soooooo frustrated i cant just talk to a human to help me get this sorted as am not a technical person????
Yours well and truly FRUSTRATED
Speedyal
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…