Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Voucher

Spotify Voucher

Hi,


I have received a 3 month free Spotify voucher buth the code does not work.

I get the notification:
Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op met de klantenservice.

 

It should be valid since there is no validity date on the voucher

Where can I find help to activate it?

 

Rgards,

Spotalva

Reply
1 Reply

Hey there, thanks for reaching out in the community!
Before you try contacting support, have you tried clearing out the cache in your browser or trying through another one?


If it persists, you can use the contact form to contact a member of the Spotify staff to check this for you. Make sure to reply to any automated emails directing you back to the help pages you receive, even if it's a no-reply mail.

You can also use their twitter or facebook pages to contact support.
Hope this helped!
K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts