Spotify Web saying Incorrect Password, but password is correct

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Spotify Web saying Incorrect Password, but password is correct

Fhahe
Casual Listener

Plan

Free

Country

USA

Device

Macbook air Early 2015

Operating System

Windows 10

 (Chrome web version of Spotify)

My Question or Issue

 Hello, please help! I am trying to log into Spotify on Chrome, but it continues to say my password is incorrect despite me checking it is correct. I have pasted the same password into the Desktop version (where it worked fine) and the web version, where it said Incorrect Password. I can log in fine on Desktop version and Mobile version, but I need the web version to link my account with the Discord platform.  I've tried signing out and in on devices, and changing the password. No playlists have gone missing and my account has never been Facebook-linked. I can access the web client if I say I forgot my password then change it, and Spotify will automatically log me in, but if I log out I cannot sign back in with the same password. This problem has been ongoing all day so help is appreciated, thanks!

2 Replies

Re: Spotify Web saying Incorrect Password, but password is correct

Rock Star 15
Rock Star 15

Hey there @Fhahe,

thanks for posting in the community !

 

Can you please try the same process using an incognito page or a different browser to see if solves the issue ?

 

Waiting on your update =)

OneByBooRock Star 15
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Re: Spotify Web saying Incorrect Password, but password is correct

Fhahe
Casual Listener

Never mind its working today ig

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