Spotify account deactivated and disappeared - reverted back to old account?!?!

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Re: Spotify account deactivated and disappeared - reverted back to old account?!?!

Regular

I haven't been emailed anything!!! It's been 2 weeks now i'm pretty f***** off now. All that money I've spent on your shoddy program, and a lot of time spent saving songs in my playlists and because I miss a payment they're all gone.

 

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Re: Spotify account deactivated and disappeared - reverted back to old account?!?!

Spotify Legend

Hi there,

 

I'm very sorry to hear you've not had a response, I can appreciate your frustration.

We'll do what we can to get this sorted for you as quickly as possible.

 

After a little look on our system I can see that the replies were being sent to your old e-mail address.

I have now updated this and resent the e-mail to your new e-mail address. This will also be the case for any new replies.

 

Best wishes,

 

Jamie

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