Need help? Check out Spotify Answers for solutions to a wide range of topics.
I haven't been emailed anything!!! It's been 2 weeks now i'm pretty f***** off now. All that money I've spent on your shoddy program, and a lot of time spent saving songs in my playlists and because I miss a payment they're all gone.
I'm very sorry to hear you've not had a response, I can appreciate your frustration.
We'll do what we can to get this sorted for you as quickly as possible.
After a little look on our system I can see that the replies were being sent to your old e-mail address.
I have now updated this and resent the e-mail to your new e-mail address. This will also be the case for any new replies.