Spotify account disabled

[ck0824]

I just recieved this email from Spotify: 

'Your payment provider recently recalled an unauthorised payment for Spotify Premium.
We’ve now returned the funds, and disabled your Spotify account.
If you have any questions about this, please contact your payment provider directly.'

The payment went thorugh just fine, as per usual through my debit card. I cancelled the card a day after as I lost it, but the charge still went through. How can I get my account back up and running?

[MaryS]

Hey!

This is something for the Accounts team to look into.

Please get in touch with them through this contact form.

Thanks 🙂