Spotify account hacked

[user-removed]

Hello,

since monday I have troubles logging in on Spotify. I believe my account has been hacked because the emailaddress linked to this account has been changed as well. So I cannot recover my password.

I used the support form to contact you about this issue and I got a reply back that the emailaddress was changed to hoiho**o1i@**ail.com. Which is NOT my emailaddress. Also I had to email some details back about my profile but obviously this hacker changed my profile details so they're not matching anymore and I cannot prove other than my payment option and username that its my account.

Im posting this now though my old free Spotify account, but ofcourse I would like to reset my email back so I can recover my password again and login for the account with username cuppenrosita

best regards,
Rosita

[user-removed]

Hey Rosita,

I will chase this up for you now.

[user-removed]

I have just replied to case 2748377.  Could you please send the request info back via that thread?

[user-removed]

Hello Calvin,

I just got your mail and replied with the info you asked for.

I hope this can be fixed soon,

thanks,

Rosita