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Spotify account hacked

Spotify account hacked

Hi

some guy just hacked my spotify account - and changed my name and my picture (maybe he used his facebook profile?). 

 

I already changed the password but the name and picture is still wrong...

Can you please change it or delete the facebook connection from the hacker?

 

Thank you!

Bildschirmfoto 2017-05-09 um 15.24.12.png
Bildschirmfoto 2017-05-09 um 15.27.44.png
Reply
1 Reply

Hey @Tarasna,

 

Welcome to the forums! Sorry to hear your account got compromised, but do not worry help is here 🙂

 

It is great you have changed your password. 

 

What you will now need to do is remove all connected devices from your account. To do this please see here:

 

https://support.spotify.com/us/account_payment_help/account_basics/can-i-sign-out-of-my-account-if-i...

 

Please let me know if you need any more help. I will be right here 🙂

 

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

Robert_WRock Star 11
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