Spotify account playlists deleted and random playlists added

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Spotify account playlists deleted and random playlists added

username-s
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Hi there, I accessed my account today on my phone to find all my playlists are gone and a random playlist was added. Thankfully I was able to restore my own playlists, but not ones I was subscribed to.

 

I don't understand how this happened, all my playlists were deleted on the same day (today before I opened spotify). Couple of days ago 2 or 3 random playlists were added with music I've never heard before. I changed my password as a precaution, but if this is a Spotify problem, is it possible to prevent this from happening in the future?

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Re: Spotify account playlists deleted and random playlists added

Rock Star 22
Rock Star 22

Hey @username-s, thanks for reaching out to the Community!

 

That's not cool. I'd recommend checking out this support article for more info and what to do next.

 

Have a great day :)

Billy-JRock Star 22
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