Help Wizard

Step 1


Spotify ads on premium account.

Spotify ads on premium account.

I am curious why I still have ads for spotify up on my web player and desktop client for spotify premium (on mobile) while I currently have a premium account, and also use it on my iPhone.

Obviously this doesn't have any real impact on my service, its just sort of annoying after months of it always being on my screen.



1 Reply

Hey! Welcome to the community 🙂 


You shouldn't be getting any adverts on the premium service. 

If you can listen on your iPhone, and your account is premium in your online overview then I would suggest you try logging out and back into the desktop client, making sure you are using the correct log in details for your premium account. 



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