Spotify artists

[robtbwtlh]

Plan

Premium

Country

Uk

Device

 Samsung Galaxy 10

Operating System

Android 

My Question or Issue - we are showing alot of listeners on spotify artists but no streams are being registered why is this?

[Mario · Accepted solution]

Hey @robtbwtlh,

Thank you for posting your question here in the Community.

We can confirm that the right folks to provide help regarding your stats are our friends in the Spotify for Artists support team. Would you mind reaching out to them with your question by clicking here and following the required steps?

Hope you'll find this useful. Let us know if there's anything else we can help with!

[robtbwtlh]

Done that mate does it take a long time for response?

[Ivan]

Hey there @robtbwtlh, 

Thanks for getting back to us. 

Our Spotify for Artists team usually needs between 24 to 72 hours to respond to your query, once you've sent it. Just be patient and they'll get back to you as soon as possible. 

Hope this helps. Let us know if you have any more questions.