Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Recently my Spotify log out by itself, when I try to login back it shows the firewall has blocked the app, please update your firewall or allowed the app through your firewall. But I know my firewall will update by itself so I got no worries about that and I have double check my firewall is allowing Spotify through the firewall. What is happening and how can I fix it. This did not happen two weeks ago.
Window 10
Acer Predator 700
Hey,
Welcome to the community,
This problem is probably created by an error in your computer.
If you are sure you checked your firewall setings i sugest trying to login from another device and making sure the login procces is working!
If there are no problems with your login try uninstaling the desktop app and reinstaling it. This may fix the problem so please give it a try.
Hopefully I helped you solve your problem, if not let me know!
โค๏ธ
Im having kinda the same issue on android, i opened spotify app and was logged out, when trying to log in it said r wrong password or username and when i try to reset my password the email doesnt come trough
Hey,
Is your account created using Facebook?
If it is you should login using Facebook... That's why you are probably experiencing problems
โค๏ธ
Its not unfortunately
Hey,
If your account is not connected to facebook there is a chance your email adress was changed without you knowing of it ( maybe your account was hacked or smth like that)
If that is the case please check this article here, because it may solve your problem.
โค๏ธ
Ok, I'll look at it, thanks.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ