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Spotify card isn't working

Spotify card isn't working

I bought my daughter one 1 month card just today, and another yesterday. The one I bought yesterday worked, but today's said that the code didn't work? The reicept says activated. Is it because she activated one already and has to wait for the 1 month to expire?
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1 Reply

Hi there,
Welcome at the Spotify Community!

 

This looks really weird. As this is a payment related issue, I'd suggest you to get in touch with Spotify.

You may get in touch with Spotify by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

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