Spotify charged me $5.04 for student discount even though I did not receive the premium benefits.

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Spotify charged me $5.04 for student discount even though I did not receive the premium benefits.

yjung0618
Newbie
I attempted to subscribe to premium for the student discount so it first asked me to enter my card number. Then it asked about my student information to confirm that I was eligible for the discount. Spotify, however, did not recgnize me as a student at my university. As a result, I could not obtain premium benefits. Yet, they charged me 5.04.
I attempted to sign up again so I followed the same process. Again, they did not recognize me as a student and they charged me a second time.
I was charged $10.08 in total.
7 Replies

Re: Spotify charged me $5.04 for student discount even though I did not receive the premium benefits

Shelleylalonde
Newbie
Me too, now what, can't find a number to question this
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Re: Spotify charged me $5.04 for student discount even though I did not receive the premium benefits

GrayFox
Casual Listener

you are not the only one my friend i tried the same thing and i didn't recieved premium

and its just pissed me off that they still charge me afterwards....

 

Re: Spotify charged me $5.04 for student discount even though I did not receive the premium benefits

taylernicole7
Casual Listener

The same thing happened to me but 3 times. I am definitely going to leave Spotify if my money gets taken from my bank account because at the moment its pending. This is ridiculous.

Re: Spotify charged me $5.04 for student discount even though I did not receive the premium benefits

GrayFox
Casual Listener

i know im leaving spotify if they take my money from my bank account its ridiculous that they charge you but still don't give you anything

 

Re: Spotify charged me $5.04 for student discount even though I did not receive the premium benefits

emilyrenee1999
Newbie
mine just says pending now on my bank statement....and theres no way of canceling it??

Re: Spotify charged me $5.04 for student discount even though I did not receive the premium benefits

michaelakh
Newbie

Did anyone get any answers or find a solution? Same thing happened to me. 

 

Re: Spotify charged me $5.04 for student discount even though I did not receive the premium benefits

missykitty2020
Newbie

The same thing happened to me. Has anyone found a solution?

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