Spotify charged me after canceled premium

[caitlyn333]

I signed up for the free trial for spotify premium. The subscription ended today so I canceled it but I was already charged. I need a refund because I cancelled it on the correct day.

[Jacob]

Hi @caitlyn333, welcome to the Spotify Community!

Sorry to hear that you'll have to cancel your Premium plan with Spotify.

If you think you are eligible for a refund, you can view Spotify's refund policy here: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

If you decide to contact support, please provide them with as much information about your account and subscription as possible so that they can assist you.

Happy listening!