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Spotify charged me three times. help and refund please?

Spotify charged me three times. help and refund please?

I just bought spotify Premium today with the student discount. I just checked my account and I saw that I was charged three times. Not only that two of them have " https://www.sNYUS " in it and I have no clue what these are, so if someone can explain or let me know if this happened to them as well please let me know. I went to check my receipt and it says I was only charged once and that my supscription ends on October 1st though. Is there anyway to get my money back from those two extra charges!?!?!

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1 Reply

Hi, and welcome to the community!

This sounds like a case of fraud. 

If you submit an online contact form; someone at Spotify can look into this for you.
Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

~T

This post was by Taylor - I do not work for Spotify!
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