Spotify charged me when I already cancelled my Premium Account!?

Reply
Highlighted

Spotify charged me when I already cancelled my Premium Account!?

Newbie

Spotify charged me today and I had already cancelled my account last month. I emailed customer service and have not heard back. My account has been overdrawn due to their transaction. I need this fixed ASAP!!!

1 Reply
Highlighted

Re: Spotify charged me when I already cancelled my Premium Account!?

Community Legend

Hey! Welcome to the community 🙂 

 

The customer services team will be able to get that sorted out for you, don't worry. 


If you got an automated email reply back directing you to the community or help pages when you got in touch, just remember you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

SUGGESTED POSTS