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Spotify charged my credit card - but i never used my credit card for spotify

Spotify charged my credit card - but i never used my credit card for spotify

Today i recognized a credit card debiting from Spotify - but i didn't ever use my credit card for spotify.

 

I'm paying my spotify unlimited subscription via PayPal and my PayPal account doens't know my credit card either.

 

What's wrong here?

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4 Replies

This needs to be looked at by the payment team. 

 

Please use the online contact form . If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

If you believe you definitely didn't use that card ever for Spotify, I would also be tempted to inform your bank or card issuers fraud team just in case any other charges pop up.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I contacted the payments team und I will get my money back and the second account that was created by the system mistakenly has been deleted.

 

About the credit card ... no further information.

Definitely a weird one!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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