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Spotify charging me 35 dollars and not having premium

Spotify charging me 35 dollars and not having premium

I tried getting premium but it kept refusing my card. After several tries I went to my bank account and saw 7 different statements from Spotify charging me 5.26. Will I get my money back? It's still pending
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2 Replies

Hi Heismyhero,

 

I have checked those charges and they all seem to have been authorisation attempts by your bank.  These do sometimes affect the bank balance but are removed/returned within the next few days.  

 

As it stands, your Spotify account is currently on the Free service and has not accepted/recieved a payment.  Please contact the Support Team if you continue having problems to upgrade.  

Thank you very much!

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