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Spotify contact telephone number

Spotify contact telephone number

Can anyone help please cannot login to my  premium account. it comes up with an old free account and doesnt allow me to access the premium account.  I contacted premium support 3 times and they have not responded at all.  Is there a contact number I can call?

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5 Replies

How long has it been since you filled out the contact form?

 

Support usually replies within 24-48 hours.

 

If you have a case number, post it here and I'll try and get somebody to reply to it. 

MattSudaSpotify Star
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At least 4 & 5 days ago, i have had emails to say they have recevied it but nothing back as yet 

If you have a case number from support, please post it here. (8 digit number)

I have forwarded your post to the support team at Spotify. Hopefully someone will be in contact soon.

Thanks for your patience.

MattSudaSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I appears that you request for a support phone number was ignored -- and your actual support was too ----- Just like mine!    SO How do we get to actually speak with someone about an issue -- 24+ hours is ubsurd.

It certainly does not take Spotify long to charge my credit card and when my subscription is comimg up for renewal they contact me ..... no problem there.  Again, just number to reach a real person for support.   Thank you

 

Hey there @Troy11, welcome to the community!

 

Unfortunately Spotify doesn't offer telephone support however there are other ways to reach them, you can find them here. Has it been longer than 24-48 hours? Please make sure to reply to the automated reply you have received upon sending a contact form, even if it's from a no-reply address, as well as check your spam folder in case any reply has hidden in there 🙂

 

Let me know if that helps!

K

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