Spotify deleted my account

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Spotify deleted my account

Newbie
Hey spotify I couldn't figure out how to call customer service on ur website I saw that u didn't have a phone line or something for the website but anyways my account was deleted because my mom cancelled her credit card I don't see why u had to delete my account too you could have just taken premium away from me and leave the account. Is there anyway I will be able to get it back because I had a lot of songs on there and I was a premium member for I believe a year so I figure I should have all those songs back. Please help me get my account back!! Thanks 😀 this is a new account I'm using to post this
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Re: Spotify deleted my account

Rock Star 23
Rock Star 23

Hey @Ben_kosty2

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

osorniosRock Star 23
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