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Spotify does not recognise my account as premium subscriber anymore

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Spotify does not recognise my account as premium subscriber anymore

Hello.

 

I recently deleted my facebook account which is tied to my Spotify account and now Spotify seem to think I am a regular subscriber. The weird thing is I am still paying the monthly premium subscription. Anyone else experienced this issue? What to do?

 

 

Plan

Premium

Country

Uk

Device

Alexa, Samsung Note 9, Samsung Galaxy s7, Mac, Ps4

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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Accepted Solutions
Marked as solution

Hey @riff_addict, and welcome to the community.

Hope you're doing great!

 

Could you try checking out this support article and the next steps to take?

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @riff_addict, and welcome to the community.

Hope you're doing great!

 

Could you try checking out this support article and the next steps to take?

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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