Spotify does not recognise my account as premium subscriber anymore

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Spotify does not recognise my account as premium subscriber anymore

riff_addict
Newbie

Hello.

 

I recently deleted my facebook account which is tied to my Spotify account and now Spotify seem to think I am a regular subscriber. The weird thing is I am still paying the monthly premium subscription. Anyone else experienced this issue? What to do?

 

 

Plan

Premium

Country

Uk

Device

Alexa, Samsung Note 9, Samsung Galaxy s7, Mac, Ps4

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Spotify does not recognise my account as premium subscriber anymore

Rock Star 16
Rock Star 16

Hey @riff_addict, and welcome to the community.

Hope you're doing great!

 

Could you try checking out this support article and the next steps to take?

Let me know how this goes :)

Billy-JRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Spotify does not recognise my account as premium subscriber anymore

Rock Star 16
Rock Star 16

Hey @riff_addict, and welcome to the community.

Hope you're doing great!

 

Could you try checking out this support article and the next steps to take?

Let me know how this goes :)

Billy-JRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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