Spotify doesn't work on iPhone - abroad

[lusse87]

I cannot use spotify on the iphone.

When it tries to connect the log in fails. It says that i cannot use spotify abroad for more then 14 days, but I am a premium member!

[osornios · Accepted solution]

Hey @lusse87

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

Hope it helps. 🙂