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My spotify account has been linked to my playstation ID for the ps4. I would like to upgrade my premium account to a family account. When i click upgrade from spotify.com/family I sign in & then I am given the following message:
"Spotify Premium
Your subscription is associated with our partner Playstation Music, please refer to Playstation Music for questions regarding your subscription.
Playstation Music"
As both my PSN and spotify accounts are now linked does this mean that I am unable to sign up for family? If it is possible to do so please let me know how. If it's not possible would someone please let me know how I am able to 'de-link' the accounts?
Thanks in advance
Hi there,
Welcome at the Spotify Community!
Have you previously had a Playstation Music subscription? This might be the reason you've Premium via Playstation.
However, as it's new, I'm not sure.
I've escalated your message with Spotify, someone will get back to you as soon as possible.
Have a nice day 🙂
Hi-
The same goes for me too! I'll keep an eye on the thread.
I had a Music Unlimited account back in the day.
Thanks!
I have the same question. If I cancel spotify through playstation and upgrade to the family plan through spotify will I still be able to listen to my spotify on my PS4?
Like others I have this problem where I use spotify primarily through PS4 though my entertainment system, but my kids utilise it as well remotely! I want to upgrade to the family subscription but I want to also retain the benefits of the premium subscription in PS4. Assistance to achieve this would be appreciated!
Thanks for the advice, I'll give it a go!
you know what, this is ridiculous, all this trouble just to be able to listen to spotify on my other devices, only reason i am even considering getting family pack is so i can listen to it on my other device with out having one of them audio go away so not only am i been forced to pay extra which is only 4.99 so its not like it will kill me but i have to go thru this trouble??? i am sure if i do this not only will i get charged i bet my solution wont be fixed, thanks spotify i thought it be cool to have the premium but looks like the free version is better.
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