Spotify family premium

[Tap68]

Hi i am not able to get my daugther in to my premium family. I send her an inviterer and she gets IT. But when she puts in all the information, she still dosent get acsepted

[Bittencourt · Accepted solution]

Hi, @Tap68!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your both account's email addresses. 

You can also use our Contact Form to get email support.

But before I suggest that the members try using different browsers on their computers (with clear cache) to accept the invitation. 

Let me know if this helps!