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Spotify family

Spotify family

I upgraded to family and the people I invite are not able to log in with the link provided
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2 Replies

Hi there! Try to log in and out for the origin Spotify family account. Then resend the link to everyone who will get an account. If it doesn't work, Contact our customer service team who can help you further. Just follow the link below: 

https://support.spotify.com/se/contact-spotify-support/

Hey @gdtrfb1972!

 

Do the members have an active Premium subscription?

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