What to do i am subscribed with spotify family via credit card. I updated my spotify but then when i checked my subscription, it became "free". I asked my other family member and still they have premium subscription? Can anyone please help me? Thanks a lot
If you're on Premium, try signing out and back into the app.
If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.
Don't hesitate to drop us a message if you need extra help.