Spotify friends activity empty/not updating

[Tonasj]

Plan

Premium

Country

Finland

Device

Pc

Operating System

Windows 10

My Question or Issue

For several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. This has been going on for far too long for it to be a problem on my end as I have changed my devices, settings, and other things to try and fix it. I have reinstalled Spotify and my OS but nothing helps. I also see no friends through my Facebook integration even after disconnecting and reconnecting my Facebook profile multiple times. All my settings are the same as my friends and he can see his friend activity but I can't. I already posted about this problem once, and was told it would fix itself but that was months ago. This is very infuriating as it has been going for so long.

[Tonasj]

We have seen the reports of people saying Friend Feed is not working for them, and we are happy to investigate specific cases, because as far as we are aware, there are no issues with Friend Feed working.

Firstly, it’s important to restate that ALL users had “Share my listening activity on Spotify” turned off as default - so users you followed and saw in your Friend Feed in the past, will no longer show in your Friend Feed, UNLESS they turned “Share my listening activity on Spotify” back on. 

Also worth noting that you don’t need Facebook set up for Friend Feed to work.

Having said that, all of the below must be true for users to show in your Friend Feed:

• You must be following the friend whose activity you want to see.
• The friend must have enabled the setting to publish their activity:
• Share my listening activity on Spotify - toggled on.
• The friend must have played more than 30 seconds of a track on iOS, Android or Desktop in the last 7 days.
• This can’t be in a Private Session.
• Also you should both have restarted the App at some point recently.

If all of this is true for you and your friend and they don’t show up in your Friend Feed, then:

• We need you, and the friend you are following, to post here saying you give us permission to check your accounts.
• We need explicit written permission from both of you.
• We can't test this with one person's username and permission.  
• It’s enough to post here, we can find your username based on your Community profile. 

Once we have this we can do some checking. Thanks all.

[SorentoPicanto]

Why does my friends listening activity keep disappearing then reappearing? Initially I thought it might be because they switch between listening on mobile and laptop, but that shouldn't matter as the setting for show listening actvity is based on the account and not the device. They are not going into private mode this often - if ever. Is this a bug anyone else has been experiencing? That being said it only occurs with certain friends.

[Badillac]

Hello! It seems that Friend Activity stoppped working after this update, at least for Windows 11 Desktop apps - my friend is having the exact same problem. 

After realizing this might have happened after an update I tested on a different computer. You can see in the screenshots that it was working on 1.2.78.418 and immediately after updating to 1.2.79.425 I could no longer see what my friends were listening to. 

There was an update after that (1.2.79.427) which fixed it for my friend, but for some reason I still can't see it.

I do have both options to interact with friends ON. Any thoughts?

[shannongodfrey05]

I cannot get my friend activity setting to update at all (it's just says failed to update Everytime) would this help at all? 

[marslu87]

Plan

Duo plan

Country

United States

Device

Lenovo Legion 5 Pro

Operating System

Windows 11 Home

My Question or Issue

I have tried every option but am still unable to see/allow Friend Activity on the Spotify desktop app. Is there a known bug for this feature?

[Aaleela]

I have been having the same issue too for the last 4-5 days and I contacted Spotify support but it is still not working and the issue hasn't been resolved.

[Namo]

I am experiencing the same issue. I’m unable to see my friends’ activity, although they can see mine. I have already contacted support, but they could not resolve the problem. I would appreciate your help.

[Vasil]

Hey @Namo, @Aaleela and anyone else experiencing issues with your Friend Activity,

Make sure to check out the floated reply in order to be certain you've covered all bases first. In case you're still experiencing any issues after, follow the steps from its last section.

Note that we'd need explicit permission from both of the affected accounts.

Many thanks! We'll be monitoring this thread for new replies 🙂