Spotify hacked by a pro

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Spotify hacked by a pro

diraiba
Regular

I use spotify alot in the car and noticed lately that randomly it switches to a song i have never had in any playlist or even listened to...

It then said that spotify was being used by a winamp(spotiamb 0.2.1) mod at some point...

 

for giggles i listened to some of the random songs they play on my acc(like the full album)

What happened then got me laughing.... all the songs are exactly the same, some have one different key so they sound different to a computer, others had a delay before the song started... but they where all exactly the same...

 

So there's a hacker out there, that uploaded his music to spotify and is now hacking accounts to get his music played (and thus create an income for himself)

 

Is this known to anyone?

 

One of the albums (there are 2) is Busy Tavern By Dungeonsd.

Never heard of it, and it randomly starts playing like 6 times a day... i then have to look up the playlist i was playing again and start the song i was listening to over.

 

i would like to hear thoughts,

 

Danny

18 Replies

Re: Spotify hacked by a pro

user-removed
Not applicable

Hey Danny,

 

If you contact our support team at this link, they will be able to help you recover your account.  This should remove the other 'user' and give you full access without another person using your account.

 

I am off for the weekend, but if you post your case number into this thread, I will ensure that the case is chased up and completed for you when I get back into the office.

 

 

Re: Spotify hacked by a pro

diraiba
Regular
Dear Calvin,

Thanks for the quick reply! muchos appriciados!

But, my password was never changed, i already resetted the password to something else and now it seems to be just fine.

its just the fact that someone is using accounts and uploading well... not fake, but useless audio and hacking random accounts to generate money for these songs by playing them on the hacked accounts.

i think it might be a good idea to investigate this and maybe remove the author from spotify/block his ip etc,

Thoughts?

Re: Spotify hacked by a pro

user-removed
Not applicable

It is not an issue that I have seen before tbh - just the normal hijackings.  If you have changed your password, it should keep them out - especially if you have disconnected all devices.

 

We can certainly look over this for you (it is a different team, but I am about 5 strides away from them) - please pop them an email and they will see what can be done.

 

 

Re: Spotify hacked by a pro

Fufu22
Newbie

Diraiba, I thought I was crazy. This is THE EXACT THING HAPPENING TO ME. Did you figure out what it is? I've changed my password and logged out of everything, but this madness continues! It's the most useless music as well. It will even randomly play when Spotify is paused. 

 

You are literally the only other person who's had this problem (according to Google). 

 

I'm not alone!

Re: Spotify hacked by a pro

diraiba
Regular
Hello @Fufu22

Hi, Yes, there is an easy way to stop this, this is done with a button on the website when you login on the page, simply go to account then press unlog everywhere, then relog change your password, then unlog all accounts again with the button, then it stopped for me.

Good luck
Highlighted

Re: Spotify hacked by a pro

colesl4w
Music Fan

I am getting this also! Exact same tracks. I can also see "spotiamb" in my Connect list. Another user is getting this exact same behaviour as seen here:

 

https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Random-unsolicited-song-hijacks-play...

 

Spotify team, you really need to look in to what is causing this. I'm going to change my password now to see if this fixes it. But clearly this is not an isolated issue.

Re: Spotify hacked by a pro

colesl4w
Music Fan
Other tracks that this "hack" play automatically are by Tondy Oldem, such as "Storm in a rush". I can see that the track is played from an automatic search for tony+oldem

Re: Spotify hacked by a pro

Rorey
Spotify Legend
Hello @diraiba @Fufu22 Staff here.
 

After further investigation it seems some accounts may have been accessed by attackers guessing the password after multiple tries. 

 

Although it is listed as a Connect device, by no means was the Spotiamb player used in the compromise of accounts. The reason why it appears as a Connect device is because someone logged in with that user's credentials.

 

We recommend resetting your password and disconnecting from all devices using this link. If this does not solve the issue for you we will gladly help out. Send us a message over here then post your case number here.

 

We'll get it looked into immediately.

Re: Spotify hacked by a pro

diraiba
Regular
Rorey,

Thanks for looking into this,

i hope i've been somewhat of help!

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