Spotify has cheated me

[kiquemarcos]

I used a coupon for one free month and canceled the subscription before they expire,still, after 3 months without using spotify I see that it was charging. I have returned tounsubscribe and the system is unable spotify not even to send emails justification.How then I have my proof of registration, cancellation, contact emails from ... ? I hopemy money back!

[Richard]

Hey kiquemarcos, sorry to hear about this. I've escalated your post to our payment team to handle. They should be able to sort things out for you.

In the meantime, I'll lock this thread and encourage anyone else with a similar issue to get in touch through our contact form