Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify + hulu subscription

Spotify + hulu subscription

Hey guys! So I'm trying to sign up for the bundle deal. However, it doesn't let me because it says my student credentials are already being used with another account. I do not own another account. I only own the one that i initially logged into to try to get the subscription and I have never had Spotify premium before. Any help would be appreciated, thank you. 

Reply
1 Reply

Hey @user-removed

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24-48 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

 

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares or message Spotify Cares Facebook.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts