Spotify Community

cherhealth · 2017-03-24

I am being charged and when I was able to chat with spotify they couldn't tell me why!!! What now?!

Robert_W · 2017-03-24

Hello cherhealth

Can you tell me how you contacted Spotify previously. Also have you tried to cancel your subscription so that your card no longer gets charged?

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cherhealth · 2017-03-24

I am actually working with another representative to solve this issue! So hopefully we can move forward, THANKS!

TobiasYoung · 2017-03-24

Could I please have some more information? Maybe I can help 🙂 ex. Charged Multiple Times, etc.

Spotify is charging my account unauthorized