Spotify is overcharging me for a $9.99 1 month account

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Spotify is overcharging me for a $9.99 1 month account

Newbie

So I signed up for spotify 30 day free trial and I cancelled my subscription on the last day. A few days later, I come back and checked the reciepts and I have apparently payed for a 1 month premium plan without my knowledge. When I call my bank, they have told me the charge was $31?? and not $9.99! when I tried to cancel the order, they told me to contact spotify. I am a bit frustrated and would like some help.

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Re: Spotify is overcharging me for a $9.99 1 month account

Spotify
Spotify

Hey Azn123- For any payment related questions it's best to fill out our Contact Form so our payments team can get touch.

 

There should be an email on its way to you now. Keep an eye on your inbox for us. 

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