Spotify isn't logging in with Facebook, I've logged in once and it was fine but this time it doesn't

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Spotify isn't logging in with Facebook, I've logged in once and it was fine but this time it doesn't

Sondos_zayd
Casual Listener

The moment I get into the account it gives me a black screen and it logs right out of it, how can I fix this pls 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply
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Re: Spotify isn't logging in with Facebook, I've logged in once and it was fine but this time it doe

Moderator
Moderator

Hey there @Sondos_zayd,

 

Thanks for posting about this here in the Community!

 

We'd also recommend taking a look at this support site article.

 

If these suggestions don't do the trick, it'd be helpful if you could add some additional information like the device you're having troubles logging in from or if you see any error messages when this happens.

 

It'd be also helpful if you could let us know if your account was created through Spotify and then connected with your Facebook profile or through Facebook directly. 

 

Let us know how you get on! We'll be right here if you're still having troubles.

 

Have a lovely day :)

KaterinaModerator
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