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I woke up this morning to check my Spotify and find that over 40k followers had suddenly disappeared. I'll attach a screenshot so you can see what I mean, for some reason the link to my artist page is still showing 40k followers, but the follower count on the artist page is 90.
Hi @dishes, and welcome to the Spotify Community.
Sorry to hear about your problem, so let's see if we can resolve it for you here. On my end, it also shows the same time. Sorry to trouble you, but you could you screenshot the follower count on the artist page?
Just out of curiosity, why are you following 5.6 million people?
Hi @dishes, thank you for pointing it out, terribly sorry for missing it.
Does it appear that way on your other devices as well or does this just happen on your computer?
From what I can see, Spotify didn't actually "delete" over 40k followers, it just isn't displaying correctly for you, since I also see over 41k people following you. Maybe try contacting Spotify to see why it's displaying that way for you?
Is it wrong to have a wide range of interests? I feel like that's not relevant to the issue at all.
Each to their own, of course. But it's not just artists you're following but also random individuals you don't know. I know this because I'm one of those individuals.
If I were to guess I'd say you were following people in the hope they'd follow you back in an effort to boost your artist page. Although, if you're trying to build your fanbase, you could at least add a bio to your About page.
Thanks for posting in the Community! I asked the folks at Spotify to check exactly what has happened here!
The followers for your artist profile are shown correctly here
On the other hand, your personal account has at this moment 520 followers.
Currently, your Artist profile and your verified account are two different figures. I hope this clears things up. If this view is new to you, let me know and I can pass that info onto Spotify.
If you have any further questions or issues don't hesitate to drop a response back on the thread! 🙂
Have a lovely weekend!
I'm going to escalate this with Spotify and get a response on some future details for you.
I'll be back in touch via this thread with further updates! 🙂
I've spoken with the teams again and confirm this is the normal behaviour:
The verified account is a personal Spotify account that you as a artist can use to create and manage playlists, and other features, that show on their Artist profile. Yet, Artist profiles don't have a log in, and can't be used to listen to music.
You can see a example on a another artist here Zedd's verified account versus his Artist profile.
Any further queries don't hesitate to let me know!
I don't understand how this is normal behavior, up until the day before I posted this, I was able to see the same number of followers in both places, so the accounts very much seemed like the same account. So there was a VERY recent change which separated the followers and essentially reset the number of followers on my account.
The other issue I have with accepting this as a solution, is as you can see while people are trying to follow my artist account the number of followers on my artist account are actively dropping, while the number of followers on what you call my 'personal profile' are increasing rapidly. This seems far from what should be expected behavior.
Maybe you aren't understanding what I'm saying.
So I will illustrate what I'm seeing with multiple screenshots:
I'd like this investigated in more detail backstage with Spotify's Artist Support.
If you drop you information in this Contact form they'll be in touch. I'd also drop in the link to this thread so they can see the images above.
They'll be able to investigate this further for you, let me know how it goes! 🙂
Sorry I completely understand your frustration with this issue here. If you've reached out to them already, they should respond soon and be able to help more with your questions. I'll pass your feedback along though. Let me know if there's anything else"
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