Spotify keep switching to web player

[Titanmony]

Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating.

Plan

Premium

Country

Lebanon

Device

(iPhone X)

Operating System

(iOS 12.3.1.)

My Question or Issue

[mijn_spotify]

Have you tried reinstalling spotify?

Maybe it's your web browser that connects? - You could try to empty the Browser Cache!

Let me know if this works!

[Titanmony]

Hello,

While listening to Spotify on my iPhone, it keeps on switching to the web browser, noting that I don't have a laptop turned on, and it happens while driving my car or while at work...  

it switch to piano and weird songs, which i even don't have on my playlist.

where should i empty my browser cache? on my iPhone?

Thank you

[Titanmony]

Dear, can you tell me please how to empty my browser cache?

[Peter · Accepted solution]

Hey @Titanmony - help's here 🙂

It depends on which browser you're using.

The best way to find instructions on how to do it with your browser is to do a Google search with the keywords "clear browser cache [insert name of browser]".

Let us know how it goes! We'll be here in case you're still having trouble with this.