I got the automatic reply from the contact form, which by the way is very vague, I am not sure if a human being will ever look at my case ore not. But I think not as it says that you are "sure" that I can get help through other channels.
It's the second time you draw money from me now since I switched to a free account. 😞
This is the title of the mail reply I got:
I hope someone can help me out here? I saw that another user in the same situation hopefully got some help through this message board.