My Question or Issue
So when I am listening to spotify it changes after a few songs from song and connects to a chrome webplayer, I thought it was hacked so I:
1. tried to reset my password.
2. reset the password of my facebook account.
3. and disconnected from all devices and logged back in.
So i don't think that my account is hacked. (and why would some try to hack a free account)
None of this helped, the only thing that helped was using my spotify in a private session.
If you have any ideas for this problem instead of switching to private please hit me up 🙂
Solved! Go to Solution.
Hey there @TheHypedPotato
Thanks for reaching out to the community!
Is your Facebook profile linked to your Spotify account?
If so please reset your Facebook password and log out everywhere through you Facebook settings page and see if it had done the trick.
If this doesn't help, check this KB article about account takeovers and follow the steps to reach out to Spotify support.
Note: There might be some steps you already took on this article so feel free to skip them.
Waiting on your update 😃