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Spotify keeps reactivating my old facebook account!!!!!!!

Spotify keeps reactivating my old facebook account!!!!!!!

Hi,

 

I created my spotify account by email address which is also the same email I used to create a old facebook acount which has been desactivated for a long time.

 

I don't know  how you set up your logging system but this doesn't make any sense...

 

Just because you have my email and even if by mistake I click on login with facebook, why would you logging into my old facebook account? It's not even the one I have logged in on facebook...

 

You should have more validations and conditions in place to avoid this situations. Just because you have an email address, which is also associated to a facebook account, it doesn't mean you can out of nowhere activate that facebook account

 

Not that I have anything to hide on my old account, it just annoying that it happens and I have to go and desactivate it again and again.

 

Can you please fix it??

 

Thank you very much.

 

 

Reply
1 Reply

I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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