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Spotify kicked me off and now when i sign in im a free user and playlists all gone

Spotify kicked me off and now when i sign in im a free user and playlists all gone

I've had spotify for a long time and it always worked. Just 2 weeks ago I got premium and everything worked. Today, I go to log on and it says i need to connect to fb and im a free user and all my playlists are gone. Does anyone know what happened? I'm freaking out over this.

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Hey! Welcome to the community 🙂

It sounds like you might have accidentally created and logged into a duplicate account.

Try following the steps outlined in this post and see if they can get you back into your original account. If not, there is a link in that post to get in touch with the Spotify team directly and they will be able to lend a hand to track down your premium account. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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