Help Wizard

Step 1


Spotify logged by someone else

Spotify logged by someone else

Hi there,


Recently my spotify has been randomly paused and shows 'your account is being used somewhere else'. I have changed my facebook passwords and removed all offline devices but it still happens. And there are many playlists I didn't listen to added to my music. Is my account connected to someone else? The playlists are really weird and it seems that someone is logged out due to my use of spotify.

1 Reply

Hi @CatEdit, and welcome to the community!


Please contact support so they can take a look at your account and see what is going on. You can reach out to them here. If you get an automated reply email, you need to reply back to it. Support usually replies within 24-48 hours.


Hope this helps - please let me know how it works and if this solves your problems 🙂



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