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Spotify logged me out and has Deleted my Playlists?

Spotify logged me out and has Deleted my Playlists?

Yesterday, Spotify logged me out and it didn't accept my password; so I reset it. When I reset my Password I went back into Spotify and it deleted all of my Playists. 

 

I think I might have 2 Usernames for some reason (Shireen-Yogi and Shireen1993) on one email and I don't know aht's going on. I'm so confused.

 

I'm not a premium member I just want my playlists back.

Reply
5 Replies

Hi Shireen-Yogi - Yes it does appear you've got two accounts with us which is mostly likely the issue. 

 

I've just sent you a direct email with details on how we can sort this out. Keep an eye on your personal inbox for me--thanks. 

 

Ok, I thought that was the problem and I don't know how it happened.

 

Thank you, I'll check my email now

Can you please send the Message to my Shireen1993 inbox because I cannot access my other account

No problem--that's been sent now. 

Thank you

 

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