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Spotify logs me out every time I close my laptop

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Spotify logs me out every time I close my laptop

Regular

Plan

Free

Country

U.S.

Device

Acer C771 Chromebook

Operating System

Chrome OS

 

My Question or Issue

It's about as simple as the subject says, I've had no breaches on my account, and I've actually seen this happening to other people as well.

3 Replies
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Re: Spotify logs me out every time I close my laptop

Composer

Hi there,

 

Sorry to hear you are facing this issue. Have you tried to check the following:

 

1) Did you check remember password?

2) did you turn on auto login for the laptop?

3) Did you have auto removal of cookies or history and auto logout when you close browser etc? 

4) Do you face the same issue using another pc?

 

Let me know!

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Re: Spotify logs me out every time I close my laptop

Regular

1) Yes
2) Where would that option be?
3)No
4)No

Highlighted

Re: Spotify logs me out every time I close my laptop

Composer
hi there

Thank you for replying!

Based on your responses, it seems you are only facing this issue on this specific device. And also based on your response for q2, you might need to check if the browser or application or OS settings have restricted you from saving your login, therefore requiring you to login everytime you use spotify.

Let me know

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