Spotify needs suddenly about 5 minutes to log in

Reply
Highlighted

Spotify needs suddenly about 5 minutes to log in

Casual Listener

Yesterday a Spotify installed a new version. After this the spotify client needs needs 5 minutes to log in. I have a premium subsription and use Windows 10. The web version works just fine on the same machine. 

3 Replies
Highlighted

Re: Spotify needs suddenly about 5 minutes to log in

Rock Star 24
Rock Star 24

Hey @Bungler,

 

Can you try a clean reinstall of Spotify: https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify?

 

Let me know how it goes!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Spotify needs suddenly about 5 minutes to log in

Casual Listener

Didnt help. Just installed an older version. That helped. Bug in new version?

Re: Spotify needs suddenly about 5 minutes to log in

Community Legend

Hey @Bungler,

 

Sorry to hear that you are having issues. This question might sound odd however it might be connected. 

 

In your settings, under local files do you have "windows media player" switched on?

 

Try turning that off and restart the client. Let me know if that speeds up the loading process.

 

Please see attached as per example:

 

Screenshot 2016-04-10 21.40.53.png

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!

What's a Spotify Rock Star, and how do I become one?!
Follow me: Snapchat | Twitter | I'm a Blackstar!

SUGGESTED POSTS