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collincrenwelge · ‎2016-12-22

I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible since I just made the account. What should I do?

Maxim · ‎2016-12-22

Hey @collincrenwelge,

Has the payment mehod been used for Spotify Premium in the past?

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collincrenwelge · ‎2016-12-23

No it has not been used because i havent ever had premium before.

Maxim · ‎2016-12-23

Alright, please reach out to Spotify Support so they can check if you qualify for the offer.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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Note: I'm not a Spotify employee.

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