Spotify not playing over wi-fi

[alanpkmorais]

Spotify plays fine over 4g/3g, sadly when WiFi is on: SPOTIFY HAS NO INTERNET CONNECTION. 

How to solve this issue?

Plan

Premium

Country

Poland 

Device

(Huawei P8 - GRA-L09)

Operating System

(Android Marshmallow.)

My Question or Issue

 How to solve this issue?

[Luke]

Hey @alanpkmorais, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!